We have now investigated this and in response to studies out yesterday, sadly our wee postal service has taken a little bit of successful with reference to illness and self isolation. Plenty of Royal Mail and Courier staff alike are actually going through self isolation, in addition to new stringent guidelines with dealing with mail. As a outcomes, companies WILL be disrupted, delayed and monitoring is probably not up to date.
With many international locations now on lock-down and lots of people having to self isolate, in addition to restricted flights and transport getting into and leaving each the UK and different international locations all we will do is apologies for any delay however ask all our shoppers; please be affected person. It has been reported that mail objects are struggling every week or extra of delays, and people being despatched outdoors of the UK even longer.
While we will guarantee our shoppers that objects depart us after we state they do, please bear in mind that at this present time as soon as an merchandise has left us, lengthened supply instances will must be thought-about.
If you’re involved that an order is misplaced, please see this text by Royal Mail as to when any supply is taken into account misplaced by them as these are the rules we additionally go by.
https://private.assist.royalmail.com/app/solutions/particulars/a_id/317
Can we thank all our {couples} for his or her continued help and understanding.
Laura & Ian
